On January 15, 2025, CRA's updated XML submission site went live. Since that date, many clients have contacted us to report various issues when submitting their XML files to CRA. These issues concern the CRA and cannot be resolved by updating eForms, we list them here to make you aware of some problems you may run into:
♦ Previous year's XML submissions to CRA will be rejected unless they are in the 2024 XML format.
○ We have created a utility to help you update previous year XML files to the 2024 format.
♦ Transmitter names with an ampersand may be rejected for including an invalid character.
○ This issue can be avoided by replacing '&' with 'and'
♦ The CRA XML schema allows the Transmitter Account Number in Transmitter Setup to be a BN9, BN15, NR4 or Trust account number, and the CRA submission site requires that this number match the log in account number. Since the CRA site accepts BN15 only, log in will fail if Transmitter Setup includes a BN9, NR4 or Trust account number.
○ This issue can be avoided by entering a BN15 account number in Transmitter Setup
♦ The CRA XML schema allows the option of using a Transmitter Account Number or a RepID Number in Transmitter Setup. Log in will fail if the Transmitter Account Number is blank.
○ This issue can be avoided by entering a BN15 account number in Transmitter Setup
♦ Several clients have informed us that CRA XML submissions will be rejected if they contain abbreviated numbered street names, such as '17th Ave.'.
○ We have been told that this issue can be avoided by replacing '17th Ave.' with 'Seventeenth Ave.'
♦ The CRA XML submission site allows XML uploads to be continued, despite receiving pre-processing validation notices.
○ If you've confirmed that your data contains no errors, we suggest continuing with the XML upload; but be aware that CRA may still reject your XML submission as it moves further into their system.